Privacy Policy

# Privacy Policy

Last Updated: [Insert Date]

Welcome to Otlobli Pro ("we", "our", "us"), accessible at https://otlobli.pro.  
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

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## 1. Information We Collect

We may collect the following information:

### Personal Information
- Full name  
- Phone number  
- Email address  
- Business information (for merchants)  
- Delivery address  
- Order details  

### Technical Information
- IP address  
- Device type  
- Browser type  
- Usage data  
- Cookies and tracking technologies  

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## 2. How We Use Your Information

We use the collected information to:

- Create and manage user and merchant accounts  
- Process and manage orders  
- Connect customers with restaurants, home chefs, and online sellers  
- Provide customer and technical support  
- Improve system performance and features  
- Send important notifications related to orders or accounts  
- Ensure platform security and prevent fraud  

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## 3. Sharing of Information

We do not sell or rent personal information.

We may share data with:

- Restaurants, home chefs, or online sellers to fulfill orders  
- Delivery partners  
- Payment gateways and financial service providers  
- Legal authorities if required by law  

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## 4. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.

However, no online system is completely secure, and we cannot guarantee absolute security.

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## 5. Cookies

Otlobli Pro may use cookies and similar technologies to:

- Improve user experience  
- Remember preferences  
- Analyze system usage  
- Enhance performance  

You may disable cookies through your browser settings.

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## 6. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

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## 7. Your Rights

Depending on your jurisdiction, you may have the right to:

- Request access to your personal data  
- Request correction or deletion  
- Withdraw consent  
- Object to certain data processing activities  

To exercise these rights, contact us at:  
Email: support@otlobli.pro

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## 8. Third-Party Services

Our platform may integrate with third-party services (such as payment gateways or maps services). We are not responsible for the privacy practices of those third-party services.

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## 9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

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## 10. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Email: support@otlobli.pro  
Website: https://otlobli.pro

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By using Otlobli Pro, you agree to the terms outlined in this Privacy Policy.